Customer Journey Mapping Essentials / Belfast

When: February 21 2020
Where: Bullit Hotel, 40a Church Ln, Belfast BT1 4QN, United Kingdom

We’re delighted to bring our high-energy full-day workshop to Belfast following a sold-out workshop at Belfast Design Week 2019. We’ll jump into some introductory work on journey maps, research personas and system maps and more!


User Experience Essentials

When: October 31st and November 1st 2019
Where: Dublin City Centre

During this two-day workshop, we will cover off the essentials of user experience, that covers off the key stages of a UX mindset of Research, Concepting, Validation and Release.


Kind words from our happy customers

“A truly brilliant workshop – great fun, immediate learnings and a brilliant tutorial on how to use Smaply using real-life examples from Gerry and Marc throughout the day! Invaluable to anyone in CX/UX line of work or anyone with a customer-focused job”

Charlie O'Regan

Charlie O’Regan – UX Designer – Bank of Ireland

I really enjoyed my course and found the information to be really valuable to my work in both improving Dublin City Council’s services, and also clearly explaining the reasons for the need to make those changes. Highly recommended!

Shane Waring – Dublin City Council BETA