I really enjoyed my course and found the information to be really valuable to my work in both improving Dublin City Council’s services, and also clearly explaining the reasons for the need to make those changes. Highly recommended!

Customer Journey Mapping Essentials / Belfast
When: February 21 2020
Where: Bullit Hotel, 40a Church Ln, Belfast BT1 4QN, United Kingdom
We’re delighted to bring our high-energy full-day workshop to Belfast following a sold-out workshop at Belfast Design Week 2019. We’ll jump into some introductory work on journey maps, research personas and system maps and more!