I found the workshop engaging and enjoyable. It was a great opportunity to learn a lot from Marc and Gerry and I’m excited to bring the techniques and mindset into my future work.

Customer Journey Mapping Essentials / Belfast
When: January 13th 2020
Where: Bullit Hotel, 40a Church Ln, Belfast BT1 4QN, United Kingdom
We’re delighted to bring our high-energy full-day workshop to Belfast following a sold-out workshop at Belfast Design Week 2019. We’ll jump into some introductory work on journey maps, research personas and system maps and more!