“A truly brilliant workshop – great fun, immediate learnings and a brilliant tutorial on how to use Smaply using real-life examples from Gerry and Marc throughout the day! Invaluable to anyone in CX/UX line of work or anyone with a customer-focused job”

Customer Journey Mapping Essentials / Belfast
When: February 21 2020
Where: Bullit Hotel, 40a Church Ln, Belfast BT1 4QN, United Kingdom
We’re delighted to bring our high-energy full-day workshop to Belfast following a sold-out workshop at Belfast Design Week 2019. We’ll jump into some introductory work on journey maps, research personas and system maps and more!