Questions about the tutorials, classes and paid help

Yes. The tutorials, downloads and live classes cost nothing, and you get the full result without buying anything. We don't ask for a card, a work email, a budget or a sales call. We earn money from optional paid help (building workflows for businesses that want it done for them), which is never a hidden step in a tutorial.

Our free promise.

Owners, managers and office staff at small businesses in Ireland who handle repetitive work like customer enquiries, follow-ups and weekly reports. Anyone is welcome to read the tutorials or join a class; you don't have to run a business.

Tutorials use Irish dates, euro amounts and Irish examples.

No. If you can type into a spreadsheet and copy and paste, you can follow the tutorials. We give you every formula and every prompt, and explain what each one does.

See the tutorials.

Any mainstream AI chat tool works for our tutorials, including the free versions of ChatGPT, Microsoft Copilot, Google Gemini and Claude, because you only paste in text. Use an account your business is comfortable with. Plans, limits and data settings change, so check your tool's current terms.

We test each tutorial's prompt ourselves and say which tool we used on the page.

Practise with our made-up data first. For real enquiries, only paste what the AI needs, remove phone numbers, account numbers and other people's details, and use an account your business has decided is suitable. Many tools let you turn off training on your chats, and business plans usually don't train on your data by default. When in doubt, don't paste it.

Check your provider's data settings, for example OpenAI's data controls. For your obligations, see the Data Protection Commission.

We set the date for the first class as soon as 10 people have signed up, then email everyone on the list with the date, time and how to join. If the date doesn't suit you, you can drop off the list with one click.

See free classes.

No. We don't record attendees, and we never use your name, face, words or business in our marketing as a condition of anything. If we ever wanted to feature someone, we'd ask separately, and saying no would change nothing.

Our privacy notice.

No. The Academy doesn't award qualifications, and attending a class doesn't make a business compliant with the EU AI Act. You leave with something that works, which is the point.

The European Commission's guidance on AI literacy says there's no single required certificate: see its AI literacy Q&A.

Yes, as optional paid work: a fixed-scope implementation, private team training, or ongoing support after a build. You don't need to have taken a class. Email us a couple of sentences about the job and we'll reply within two working days.

See business help.

We closed it on 2 October 2026 to focus on free training for small businesses. Nobody had applied, so no applications were affected.

See about.