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Free tutorials for everyday small-business work
Each tutorial takes one real job from start to finish, with made-up sample data to practise on and a check at the end. No signup, and every download is free.
Enquiries and follow-ups
Turn customer enquiries into a simple follow-up workflow
Build a free tracker that flags overdue and unowned enquiries, and draft replies with AI from a playbook of facts you've approved.
About an hour · Google Sheets or Excel + any AI chat tool · €0
Open the tutorial on customer enquiriesReports
Create a weekly update from a spreadsheet with AI, and check the numbers
Clean the data, build a reusable summary, let AI write the update, and check every figure before it goes out.
About 45 minutes · Google Sheets or Excel + any AI chat tool · €0
Open the tutorial on weekly reportsFree downloads
- Enquiry Follow-Up Starter Pack (.zip): tracker, sample enquiries, reply playbook, prompt and checklists.
- Weekly Report Test Pack (.zip): sample data with planted problems, known answers, prompt and checklist.
All sample data is made up. No email address needed.
Coming next
We publish a tutorial only once we've run it end to end ourselves. Next in line: tracking enquiry follow-ups in Gmail without a CRM, and building a weekly dashboard in Google Sheets. Want a particular job covered? Tell us at hello@theacademy.ie.
How we write tutorials
- One job, finished. You end up with something that works, not a list of tips.
- Costs before step 1, and a free way through.
- Made-up sample data, so you can practise without risking real customers' details.
- A check you can run yourself, with the answers we got.
- AI writes drafts; a person checks them. We show where AI went wrong in our own tests.
- Paid help is mentioned once, at the end, and is never a missing step.